Privacy Policy

Last Updated: September 3, 2026

Welcome to OneApp. Your privacy is important to us. This Privacy Policy explains how OneApp collects, uses, and protects information when you visit or use our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. About OneApp

OneApp is an online information and service-directory platform that helps users find government and public-service websites, online facilities, verification portals, application services, and other useful resources in one place.

OneApp may provide links to official websites operated by government departments, agencies, organizations, and other third parties.

OneApp is not a government department, government agency, or government representative unless specifically stated otherwise.

2. Information We Collect

We may collect limited information when you use our website.

Information You Provide

If you contact us or voluntarily provide information through our website, we may receive information such as:

  • Your name

  • Email address

  • Message or inquiry

  • Other information you choose to provide

Please do not submit sensitive personal information unless it is specifically required for contacting us.

Automatically Collected Information

When you visit OneApp, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • General website usage information

This information may be used for security, analytics, troubleshooting, and improving our website.

3. How We Use Information

Information collected through OneApp may be used to:

  • Operate and maintain our website

  • Improve website functionality and user experience

  • Understand how visitors use our website

  • Respond to inquiries and requests

  • Detect and prevent security issues, spam, or misuse

  • Improve our service listings and website content

  • Monitor website performance

  • Comply with applicable laws and legal requirements

We do not use personal information for purposes unrelated to the operation and improvement of OneApp unless permitted or required by law.

4. Government and Third-Party Websites

OneApp contains links to external websites, including official government websites and other third-party websites.

When you click an external link, you may leave OneApp and visit a website that is operated independently by another organization.

Those websites have their own privacy policies, terms, security practices, and data-collection procedures. OneApp does not control or take responsibility for the privacy practices of external websites.

We recommend reviewing the privacy policy of any external website before submitting personal information.

5. External Services and Verification Portals

Some services listed on OneApp may require you to provide information directly to the relevant government department or service provider.

For example, an external website may request information such as:

  • CNIC or identification information

  • Vehicle information

  • Application information

  • Account credentials

  • Contact information

  • Payment information

Such information is submitted directly to the external service provider and is subject to that provider’s privacy policy and terms.

OneApp does not request or store your passwords, CNIC numbers, payment-card details, or other sensitive information simply because you use a link provided on our website.

6. Cookies

OneApp may use cookies and similar technologies to improve website functionality and understand website usage.

Cookies may be used for purposes such as:

  • Remembering website preferences

  • Improving navigation

  • Understanding visitor activity

  • Website analytics

  • Security and fraud prevention

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

7. Analytics

We may use analytics tools to understand how visitors interact with OneApp.

Analytics information may include general information about visits, pages viewed, devices, browsers, and website interactions.

Analytics services may process information according to their own privacy policies.

8. Advertising

If advertisements are displayed on OneApp, advertising providers may use cookies or similar technologies to provide, measure, or personalize advertisements.

Third-party advertising providers may collect information according to their own privacy policies.

You may be able to control personalized advertising through your browser, device, or the settings provided by the relevant advertising provider.

9. Data Security

We take reasonable measures to protect information collected through our website against unauthorized access, alteration, disclosure, or destruction.

However, no website or internet transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the internet.

10. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including website operation, security, legal compliance, and resolving inquiries.

The retention period may vary depending on the type of information and the reason it was collected.

11. Children’s Privacy

OneApp is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, remove the information.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to certain processing of your information

  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the contact information provided on our website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us through the contact information available on the OneApp website.

Website: OneApp

Contact: Please use the Contact Us page on our website.

Important Notice

OneApp provides information and links to help users find relevant online services. The availability, accuracy, requirements, processing times, fees, and policies of external services may change.

Users should verify important information directly with the relevant official department or service provider before submitting an application, making a payment, or providing personal information.