The Wafaqi Mohtasib (Ombudsman) investigates complaints against federal government agencies and provides free grievance-redressal services to the public. Complaints can be submitted online, by email, post, fax, or through regional offices.
service status
Active
Helpline
1055
location
36-Constitution Avenue, G-5, opposite Supreme Court of Pakistan, Islamabad, Pakistan
Required Documents
Relevant complaint details and supporting documents, where applicable. A valid mobile number is recommended because complaint updates are sent by SMS.
General public seeking redressal of grievances against federal government agencies, subject to the Mohtasib's jurisdiction.
