Quick Answer
What is the City Islamabad app?
It’s the official mobile app of the Islamabad Capital Territory (ICT) Administration. It was developed by the National Information Technology Board (NITB) and offers 40+ services from departments like Excise & Taxation, CDA, e-Police and ICT Administration. You can use it for things like online forms, payments, appointments and record verification. It’s built for Islamabad residents.
City Islamabad App (ICTA): Government Services on Your Phone
Not an official government website. We’re an independent guide. Download only the official app.
What Is the City Islamabad App?
Tired of queues and office visits in the capital? That’s what this app aims to fix. The ICT Administration describes it as its official mobile app, available on the Android Play Store and Apple App Store. NITB says the app was built in line with the latest trends in service delivery and lists it as completed in January 2020.
The store listing says it is for citizens of Islamabad and bridges the gap between citizens and government departments through regulatory, consumer and statutory services.
What Can I Do on the App?
The ICT Administration lists these main features:
- Online forms for various services
- Online payments and tax payment
- Verification of records
- Online appointments
The Play Store listing says it has 7 sections and 44 services, including e-Police, Excise & Taxation, CDA/Metropolitan Corporation, City Guide, ICT Administration, Notifications and featured services. [verify current section and service counts]
Popular Services
Services mentioned by the store listing and NITB include:
- Domicile certificate
- International Driving Permit
- Token tax payment and vehicle registration
- Emergency numbers
- Marriage certificate and arms license services
- Court cases information [verify]
Can I Verify My Arms License on the App?
Yes. In an APP report, the ICT administration said users can register on the app, enter their ID card number and license number, and open the arms license option to confirm its authenticity, without visiting offices. [verify current process]
Can I Pay Token Tax on the App?
The Excise & Taxation section of the app has been used for vehicle token tax payments. See our Excise & Taxation Islamabad guide. [verify current payment flow]
What Else Is in the App?
The ICT Administration also lists:
- Places of interest like museums, parks and historical sites
- City guide for eating, shopping and staying
- Public transport information, including bus routes and schedules
- Events calendar
- Emergency services information, such as hospitals and police stations
How Do I Get Started?
- Download the official app from Google Play or the App Store. It appears as City Islamabad, and sometimes as “Islamabad City App”. Publisher: ICT Administration. [verify the exact store name]
- Register using your details. For some services you’ll need your CNIC.
- Choose a service from the section you need.
- Fill in the form and upload documents if asked.
- Pay online where required and save your receipt.
- Book an appointment if the service needs a visit.
Who Is the App For?
The listing notes that the services are for citizens of Islamabad. [verify whether residents of other areas can use certain features]
How Do I Send Feedback or Get Help?
The store listing gives contact@icta.gov.pk for suggestions. [verify still current]
How Do I Avoid Fake Apps and Scams?
- Download only the app published by the ICT Administration.
- Never share OTPs, passwords or card details with callers claiming to be “ICT staff”.
- Pay only through the app’s official payment screens.
- Check the URL before using any web link for ICT services.
Frequently Asked Questions
1. What is the City Islamabad app?
The official mobile app of the ICT Administration, offering 40+ government services for Islamabad residents.
2. Who developed the app?
The National Information Technology Board (NITB).
3. Is it available on iPhone?
Yes, the ICT Administration says it is on both the Android Play Store and Apple App Store.
4. Can I apply for a domicile on the app?
Domicile services are listed among its featured services. [verify the current process]
5. Can I verify my arms license?
Yes, using your ID card number and license number, according to the ICT administration.
6. Is the app free?
The store data shows no in-app purchases. [verify any service fees]
7. Is this the official City Islamabad website?
No. We’re an independent guide. Use the official app and the ICT Administration website.