Overseas Pakistani’s Complaint

Overseas Pakistani’s Complaint

The Overseas Pakistanis Foundation (OPF) Complaint Cell provides a dedicated grievance-redressal service for overseas Pakistanis. Complaints can be submitted online through the Online Complaint Management System (OCMS) or through the Pakistan Citizen Portal. OPF handles complaints related to matters such as property disputes, fraud, harassment, court delays, banking issues, CNIC/passport problems, and other personal, legal, and administrative issues.

service status

Active

Helpline

+92 51 111 040 040

Email

complaints@opf.org.pk

location

Required Documents

  • CNIC copy Passport / valid visa / OPF membership card Complaint-related supporting documents Contact and mailing details Focal person's details in Pakistan, where applicable
  • Overseas Pakistanis, their dependents, or authorized representatives.

Services Available

complaint

Processing Time

Up to 20 working days for complaints handled through the Online Complaint Management System, subject to the concerned department’s response.

Service Fee

Free